Core Account Settings on kuncihoki
When you log into your kuncihoki account, the settings menu appears in the top navigation or account dropdown. From there, you access profile information, security options, payment preferences, and transaction history. Each section is divided into sub-menus so you can find specific settings quickly without navigating through redundant fields.
Your profile section displays your registered name, email address, phone number, and date of birth. We use this information to verify your identity during withdrawal requests and to contact you about account activity. You can update your email or phone number at any time; changes take effect after you confirm a verification code sent to the new address or number.
Your kuncihoki account also records your preferred language—English or Indonesian—which controls the interface language and all notifications. This setting applies across live tables, sportsbook markets, and account management pages. If you switch languages, all menus and game instructions update immediately.
Security Settings and Two-Factor Authentication
Security settings are central to protecting your kuncihoki account. We offer two-factor authentication (2FA) via one-time password (OTP) sent to your registered phone number. When 2FA is enabled, every login and withdrawal request requires you to enter a code from SMS. This prevents unauthorised access even if your password is compromised.
We recommend enabling 2FA immediately after account creation. To activate it, navigate to Security Settings, select "Enable Two-Factor Authentication," confirm your phone number, and follow the verification prompts. Once active, you receive an OTP via SMS whenever you attempt to log in from an unrecognised device or location.
Password reset requires email verification
If you forget your kuncihoki password, use the "Forgot Password" link on the login page. We send a reset link to your registered email. Click it, enter a new password, and log back in. This process protects your account by ensuring only the email owner can initiate a reset.
Session Management and Device Tracking
Your kuncihoki account records all active sessions—times, locations (by IP region), and device types (mobile, desktop, tablet). You can review this list in Settings and remotely log out any session you do not recognize. This feature prevents unauthorised users from maintaining background access to your account.
We also track login history with timestamps so you can verify when your account was accessed and from where. If you see a login at an unexpected time or location, you can immediately change your password and alert our support team. This transparency helps you catch and respond to potential unauthorised access quickly.
Payment Settings and Deposit Methods
Payment settings on kuncihoki let you register and manage your preferred deposit and withdrawal channels. When you first add a payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account—we require verification. For e-wallets, you authenticate through the provider's app. For bank transfers, we issue a unique virtual account number tied to your kuncihoki profile.
Once verified, each payment method appears as an option during deposit and withdrawal. You can save multiple methods and choose which one to use for each transaction. Your kuncihoki account remembers your preferences, so future deposits and withdrawals can be faster.
Each payment method is independently verified and logged to your account, ensuring transparent transaction records and fast processing during peak periods like Liga 1 matchdays or Idul Fitri.
account preferences and Withdrawal Controls
Your kuncihoki account settings allow you to set personal account preferences—daily, weekly, or monthly caps on how much you add to your wallet. These limits are self-imposed safeguards. If you set a daily limit of our welcome offer, any deposit attempt beyond that amount in a single day is rejected until the next calendar day begins.
Withdrawal requests undergo verification to ensure they originate from your account and match your identity. We review each withdrawal for potential fraud signals—unusual amounts, frequent rapid withdrawals, or requests from new devices. This review typically completes within a few hours; if we need additional verification, we contact you via email or SMS.
Notification Preferences on kuncihoki
Notifications keep you informed about account activity, game results, and platform updates. On kuncihoki, you control which notifications you receive and how—email, SMS, or push notifications on mobile. You can toggle notifications for login alerts, large withdrawals, live-game results, sportsbook outcomes, and platform maintenance announcements.
If you play during off-hours or travel frequently, you may disable non-critical notifications to reduce inbox clutter. However, we recommend keeping security alerts enabled so you are notified immediately of any unusual account access.
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Navigate to Settings
Log into kuncihoki and open the account menu or settings gear icon.
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Select Notifications
Choose which notification types you want to receive and via which channel.
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Save Preferences
Apply your choices and kuncihoki will honor them immediately.
Account Verification and KYC Documents
Identity verification (KYC—Know Your Customer) is required before you can fund your kuncihoki account or access live-dealer tables. We ask for your legal name, date of birth, national ID number (KTP), and a scan or photo of your ID document. This step typically completes within a few minutes; our verification team reviews submissions during business hours.
Verification tiers on kuncihoki unlock higher deposit and withdrawal limits. A basic tier allows modest daily transactions; higher tiers—achieved by providing verified phone numbers, email, and additional documentation—unlock higher stakes and faster settlement windows. Your account tier is visible in your Settings under "Verification Status."
Players in Jakarta, Surabaya, Bandung, Medan, and Semarang complete KYC using the same process. Once verified, your tier applies across all kuncihoki features—live tables, sportsbook markets, slots, and esports. During major events like Piala AFF or Idul Fitri, higher verification tiers may unlock exclusive draws or table limits.
We encrypt and secure all submitted documents. We do not share your KYC information with third parties except as required by law or platform compliance procedures. Your verification status remains private to your account.
Transaction History and Account Statements
Your kuncihoki account maintains a complete transaction history—every deposit, withdrawal, live-game outcome, sportsbook settlement, and slot spin. You can filter by date range, transaction type, or payment method. Each entry shows the amount, timestamp, and status (completed, pending, or failed).
This history serves as your account statement. You can export it as a report for personal record-keeping or tax purposes. We retain transaction records for seven years per regulatory requirements, so you can always access historical data through your kuncihoki account settings.
Transparent transaction history on kuncihoki lets you verify every deposit, payout, and game outcome—no hidden records or obscured settlement details.